Refund Policy
Last updated: 25 October 2026.
This policy explains when and how much Lilium Digital OÜ refunds. It forms part of the Terms and Conditions.
1. Refund rules
Setup costs €80 with monthly billing or €100 with annual billing. If the website is not delivered within 7 business days after the complete intake and payment are received, you may request a full refund of the setup fee.
For other refunds, including a request concerning a prepaid period, contact support@clematis.dev. We assess the request based on services performed, the contract and applicable mandatory law.
These terms do not exclude statutory consumer rights, including any applicable withdrawal right. Payment alone does not waive those rights.
2. Process
- Refund requests to: support@clematis.dev
- Processed within 10 business days.
- Refunded to the original payment method via Stripe.